FAQ's


The best way to get all your questions answered is to give us a call. Simply use the button below (if you are on a mobile). The other easy option is to ring the number on the button.
We are available from 9:30 until 5pm each weekday but you can leave a message outside of hours and we will come back to you promptly.

 It’ll be years before I need a funeral - so why should I pay now ?

We’ll all need a funeral one day and it’s costing more every year, so it makes sense to plan your funeral while you can and fix the cost by paying for it now.

 If I purchase my plan on monthly instalments, what happens if I die before I have paid them all?

A pre-paid funeral plan is not like a savings policy. So for its benefits and guarantees to be realised - it must be paid in full.
If there is any short fall then typically your next of kin or executors will be required to pay the full outstanding balance to the plan provider prior to the funeral for the plan guarantees and benefits to remain in place. Then the funeral arrangements will be set in motion in accordance with the plan’s specified services that have been purchased.

In the event of the plan’s outstanding balance not being met, the normal procedure would be for plan to be cancelled and the remaining funds will be passed back to the plan purchaser or their estate (or in specific instances the funeral director if required) after a possible cancellation fee has been deducted.

 Can I buy a plan for my spouse?

Yes, you can take out a plan for anyone else. In this case - all the correspondence will be sent directly to the person who is arranging the plan so confidentiality is guaranteed.

 Can I choose a local funeral director

Yes, in most cases you can, although we will need to make sure they are on the list of available funeral directors for that plan.

 Are there extra costs?

In most plans the Funeral Director services are guaranteed to be covered – in accordance with the plans Terms and Conditions. However, do be aware that some disbursements may need to be paid at the time of the funeral, but, for those plans where an allowance towards disbursements has been included then the provider will generally guarantee to cover any increase to these costs in line with the Retail Price Index.

Important Information

Contacts

Email: support@FuneralPlansEssex.com
Phone: +44 (0)1277 215654
Office Hours 9:30 - 4:30pm Monday to Friday

Address

Temple Court
35 Progress Rd
Leigh on Sea
Essex
SS9 5PR

Request More Information